Hi, I’m Alison and I’m the RBQM Implementation Manager at TRI. When customers buy our OPRA platform, it’s my responsibility to make sure their configured Key Risk Indicators (KRIs) and Data Tables (DTs) give them what they need to monitor their studies.
One of the things I love about OPRA is the ability to show clients their own data in new and interesting ways that enable them to make better decisions. One of the biggest challenges for TRI and the client is to identify and provide the required data needed for their specific KRIs and DTs.
The data exists somewhere, usually across various platforms/systems (EDC, CTMS etc.) and in different structures and formats. Bringing it all together and getting the core data structure right can take weeks of dedicated effort, both from customers and the TRI team.
But it’s well worth the effort for the end result. I recently had a client say “Oh wow!” when they saw their own trial data for the first time in OPRA. It showed them issues and trends across a number of sites; sites where they didn’t have any idea there was a problem. Because of those insights they immediately knew what they needed to do to make the necessary improvements, which is what RBQM is all about.
For all our clients, seeing their data in OPRA for the first time is a true ‘lightbulb’ moment. Seeing that excitement and being able to make a difference is one of the best things about working with OPRA.